The International visitors who wish to apply for Sri Lankan ETA can choose to apply through the official government website. www.eta.lk is a service provider which facilitates the process of ETA. The Government of Sri Lanka is however the sole issuing authority of ETA visa. ETA application process requires accurate information to be submitted in order to ensure ETA visa. Our team of well trained professionals are aware of all the official rules and regulations related to ETA application. Below we have enlisted the additional services we provide which are not given by the official website.
A large number of e visa application forms are rejected by the Sri Lankan officials due to lack of correct information in the ETA application form. An expert team of professionals at ETA Sri Lanka minutely checks the ETA application form before final submission to the government officials. Any discrepancies in the application form is corrected promptly by our team.
ETA Sri Lanka operates a fully functional 24*7 customer care support. This service is provided keeping in mind the difficulties faced by countries whose office hours don’t match with the Sri Lankan office hours.The applicants can contact us round the clock through telephone or email for any queries or updates.
The ETA of the applicants are safely kept in our databases until 1 year from the visitor’s entry into Sri Lanka. The visitors can ask for another copy of their ETA at any time.
We constantly update the applicants about the status of their ETA application . The users can contact our website at any time to know about the status of their application forms. Our team instantly update the users if there is any requirement of additional documents.In case of rejection of the application by Sri Lankan authorities too we convey this information promptly to the users along with the referral notice.
All the details of our users are safely stored in our databases. The applicants who have once submitted their ETA application form through our website don’t need to fill the e visa again. They have to just provide their passport number and our team will fill in the details. This saves much precious time of our valuable clients.
In order to tackle the problem of language barrier faced by our clients we have hired interpreters of all major International languages. The users can conveniently converse with our representatives in their mother tongue.
Our team of trained professionals provide live assistance to the applicants during ETA application process. The users can choose to make use of this assistance through phone or by email.
Email Id: Info@eta.org.lk